Receiving Results

Doctors and patients rely on QML Pathology to deliver one key thing: timely and accurate results. The Results Department is responsible for disseminating critical patient information, ensuring this is performed in a prompt and professional manner that maintains patient privacy.

Results can be delivered in a variety of formats that are convenient for referring Practitioners. At any time the delivery of results can be tailored to your individual need for that particular patient or sample. This can be communicated by simply indicating the preferred method of delivery on your request form; i.e. fax or phone.

Phone:
Practitioners have the flexibility to obtain results via phone, however generally this is the method of communication for urgent results. If a Practitioner requests urgent results via phone, QML Pathology will contact you with a result as soon as possible. A copy of all results communicated in this fashion will also be sent via usual methods.

Fax:
Faxed results can be organised for both routine and urgent results. Routine results will arrive throughout the day as they become available, while urgent results are prioritised and faxed immediately once released.

Hardcopy:
Hardcopy results are delivered by our couriers throughout the day.  These will arrive to you at varying intervals during the day depending on your requirements. Urgent re-prints can be organised when necessary.

Download:
Result downloading (including HL7 data) allows paperless surgeries to maintain their automated systems and receive results on a frequent basis.  Results are delivered at varying intervals during the day depending on your requirements. Urgent downloads can be organised when necessary. This can be organised for dial up, broadband or a variety of other connections.

Online:
QML Pathology offers online results which enable you to access them from any computer with an internet connection.  This is accessed through the online result link, with results being uploaded on a continuing basis. Due to the secure nature of these results, you must register to receive a login and password to access the site. You can register via the online results page and will be contacted to verify this information prior to a password being issued. For further information on how the online results system operates, please see the instructions document.
 
Historical Results:
To request historical results you can use our fax form or email the relevant information to QML Pathology; please note these methods are only available to Medical Practitioners. When making a request via email it is important you include the following details:

• Your contact details including name, address and QML Doctor Code
• Patient's Full Name
• Patient's Date of Birth
• Patient's QML Lab Number (if available)
• Date of Pathology Service
• Tests Requested

Please note that historical test results will be sent as per your usual method of result delivery. If you require historical results urgently please call us directly on (07) 3121 4555.

Please note: private and confidential, cumulative reporting and interim results are available for all the above formats.

Symbion Pathology Pty Ltd ABN 84 007 190 043 t/a QML Pathology

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