The further a business grows, the easier it is to lose focus of your goals. At QML Pathology our primary focus has always been to meet the needs of patients and practitioners. In order to continue to achieve and maintain this focus, QML Pathology has instigated management systems which uphold quality standards within our organisation.
Throughout all our operations, QML Pathology follows the quality management principles which are used to lead us towards improved performance. The ISO9001 Quality System Standard defines practices that are universally recognised and accepted for assuring that organisations consistently understand and meet the needs of their customers. All branches and departments of QML Pathology are certified to the ISO9001 standard. In addition, our laboratories meet the accreditation requirements of both the Royal College of Pathologists of Australasia (RCPA) and the National Association of Testing Authorities (NATA).
Our commitment to customer satisfaction is one of QML Pathology's key organisational values and one we will continue to uphold into the future.